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Questions Every Landlord Should Ask

How Do We Find Quality Tenants?
Our Property Managers recognise the importance of sourcing and selecting the best tenants for your property. We use a variety of cost effective advertising procedures to gain maximum exposure for your property. The internet is an excellent source of tenants, and we work with websites and digital photographs. During public and private inspections, our property managers can informally interview prospective tenants. If interested, they are required to complete a detailed application providing references, which we thoroughly check. Final selection of the most suitable tenant is at the landlord's discretion, based upon our property manager's advice and recommendation.

How Often Do You Do Inspections?
Current legislation allows us to inspect your property every 3 months with written reports after each inspection. Once a tenant gives notice of their intention to vacate, a formal vacating inspection scheduled once keys have been returned and conducted by your property manager before the bond is returned. Furthermore, our tradespeople are conscious of reporting any possible problems to our property managers after attending your property.

Do You Use Cost Effective & Reputable Tradespeople?
We use only the most qualified tradespeople and who have a good knowledge of property management. These experienced tradespeople have been carefully selected by and have been proven to be reliable and reasonably priced. RE/MAX First receives no rebates from tradespeople, thus ensuring that our landlords get the most cost effective service. Many of our tradespeople are available 24 hours a day, 7 days a week in case of emergencies.

Are You Easily Contactable?
The secret of successful property management is communication. Our property managers are contactable by office phone, email, fax, mobile phone and mail. It is our company policy to try to return phone calls or emails within an hour or at least by the close of business the same day.

What Are Your Fees?
We prefer to view your property before committing to fixed fees. Every situation is different, and we tailor your management fees appropriately. There are two areas of property management, leasing and managing, and accordingly there are two separate fees. The leasing fee is charged only when a property is leased to a new tenant. If your property is already tenanted, the leasing fee is not applicable until the property is next vacated and re-leased. Management fees are on-going, and we provide a number of services to earn our commission, including payment of outgoings, arranging repairs, conducting inspections and negotiating rent increases and lease renewals. RE/MAX First is an investment, not a cost, as we truly manage your property for you, not just collect the rent on your behalf.

Can You Help Me Develop My Investment Portfolio?
We can help you to purchase, upgrade, renovate, manage, buy or sell properties to increase your rental return. We provide stress free management to give you the desire and confidence to grow your investment property portfolio, increase your financial independence and ultimately provide a secure future.